Help, the way we build it:
on the web, always current.
Nearly all Sharp#Soft help lives here rather than buried in the app — so it can improve continuously, and so you can read it before you trust us with anything. These guides describe the app as it ships at launch.
Guides
Short, practical, and honest about the trade-offs.
Getting started
Your account, your credential, and the one decision that matters before anything else: how you want recovery to work.
At launchSharing and trust
What sharing actually grants, what removing someone actually stops, and why you should share with people you trust — not people you're negotiating with.
At launchVerifying identities
Key fingerprints: what they are, why they matter, and how to check you're really talking to the person you think you are.
Learn the app, surface by surface
The product tour doubles as the use-case guide — each stop shows one part of the app doing its job.
Secure files
Store files encrypted with keys only you hold.
Sealed documents
Edit private documents without leaving traces on disk.
Private messaging
Sealed conversations — metadata protected too.
Calendar
Your schedule, sealed like everything else.
Shared spaces
Invite others without sharing your keys.
The security model
How it all fits together, step by step.
Can't find it here?
Ask a human — we answer within two business days, and good questions improve this guide.